Terms and conditions

Any person who wishes to access/make use of Orion Global website has to undergo and accept the following terms and conditions of Orion Global which will be applicable from the time that person start accessing the Site.

We will revise the terms and conditions as and when required without any notification and therefore, you are required to read it every time you wish to access Orion Global Site. You are solely responsible to refer to the Site terms if you are accessing the Site.

Definitions:

  • Orion Global/We/Us refers to the brand Orion Global/Technical support provided by Orion Global/ Partners, members of Orion Global.
  • You/He/ She/Customer/User refer to any person availing services from Orion Global/ accessing Orion Global Site.
  • Services refer to the technical support provided by Orion Global/Per Incident Services/Subscription based services.
  • Orion Global Website/ Site refer to www.orionglobalsupport.com
  • Software refers to computer program of any kind either by Orion Global or by third party
  • Product refers to software/ technical support/ 3rd party products

Services Overview

  • All the services provided to you are for your personal use. You are not entitled to use it for any kind of commercial purpose.
  • Services and its features may modify from time to time without affecting the quality of the service which was already provided to you.
  • You will not use Orion Global Site or Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
  • If remote access is used on your computer there will be no residual software from the remote session; you have the ability to disconnect the remote access anytime during the remote access session.
  • Orion Global is not responsible for contents of any linked site; linked sites are not under the control of Orion Global. Appearing of any link does not necessarily imply that Orion Global is endorsing the same.
  • Orion Global website can only be accessed by you or any other person who is authorized by you and has accepted terms and conditions or has submitted support request from your computer. No other person can access the Site.
  • You are a legal license holder of software used on your personal computer. Your use of services and internet is at your own risk. We are not responsible for the same.
  • Orion Global do not provide data backup. You are solely responsible for keeping a backup of your entire data.
  • Any kind of refund will in any case cannot exceed the amount paid by you.
  • Orion Global might ask you for your Credit card details in order to provide and activate the services you asked for. You hereby authorize Orion Global to charge on your Credit card for any unpaid charge for the services, equipment or software.
  • Orion Global holds the rights to terminate the services if it is found that you are using the services for any computer other than the registered computer/ you are doing any kind of fraudulent activities/ any unauthorized person is using the services.
  • If you provide any material to Orion Global like photographs, feedback, suggestions or if you post/upload any content, Orion Global will not claim the ownership of such material.
  • If you are posting any content you are stating that i) you reserve the copyright for the same ii) You know that general public will have access to the same
  • You agree to indemnify, defend and hold Orion Global, and its officers, directors, partners, agents, third party, subsidiaries from all damage and expense (including legal fees) incurred by Orion Global on account of any claim or lawsuit arising out of or related to your use of this site or material posted on this site under your Log-in details, whether or not authorized by you.
  • Orion Global Site terms will be interpreted and governed by United States laws (New Jersey). In the event of any dispute or difference in connection with your use of the Site, we shall try to resolve the dispute. If we are unable to resolve any such dispute within 60 days, then either party may submit such dispute to mediation.
  • Taxes: Any price mentioned on Orion Global website does not include any tax for any service, in future if any tax will be imposed by the government in that scenario user will be liable to pay for it during the purchase of services or any product.

Pricing List

$ 0

free

diagnostic services

  • Technician will
    take remote access to perform the diagnostic.
  • Check for problem
    areas using advanced tools.
  • Guiding the customer
    for computer maintenance.

$ 55

tablet and

phone support-one time fix

  • Application support.
  • Synchronization with
    Laptop, Desktop, Printer and other devices.
  • Data Security.
  • Performance Issues.
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